Prime Delray Opens on Atlantic Avenue

Beware of this restaurant and their policies.  Prices are the menu are often different from those on the bill.  The restaurant takes no responsibility for its overcharges and doesn't have time to call you back when you discover them on your bill.  If you have a discount coupon for the place, plan to pay an automatic 20% gratuity without written or verbal notice!  I suggest you pass on this restaurant.

Had dinner on Friday night, 8/5/11 and it was GREAT!!!!!! We had read several reviews which were not good at all, but we disagree. We eat out at least 4 out of 7 days and we know good food. From the Sushi to the fish, steaks and braciole....it was excellent. The waiter, Mike from Jersey, was extremely nice and attentive. The manager does lack some personality but who knows that he may have been put in this situation as family and maybe not by choice. A course in management and customer service might not be a bad idea, but once we got him talking he turned out to be a good guy. We had a party of 4 and will be back soon.

My husband and I had a fabulous dinner there - $75 for 2 appetizers, 2 entrees, desserts and a bottle of wine special!  The waitstaff was extremely attentive. The entertainment was a Frank Sinatra sound-alike that we thoroughly enjoyed.  After dinner the music made us stick around at the bar and order drinks!  We can't wait to go back.

Unlike all the others I found Prime to be one of the best on Atlantic Ave. I dined there with some girl friends when it first opened and was pleased with the service. Their bread pudding dessert was to die for and the waiter was more than attentive. I hope the negative reviewers are wrong and Prime continues to succeed.

Aside from the negative reviews below, my boyfriend and I had a fabulous dinner at Prime recently! We had dined their when they first opened and enjoyed the overall experience. We could see the great potential they had and made a deal that we would go back in a couple of months to try it again. Our most recent visit to Prime was exceptional. The ambiance was incredible, the food was delicious, and the service was a true stand out. We will definitely be back again soon!

it's unfortunate that these readers did not have the same experience as i did. the ambiance is breathtaking and unlike anything else on atlantic ave, the crowd is superb and the bar scene is welcoming and very enjoyable. the group i was with received nothing but top-notch service and care in the 5 times i've dined there. the cuisine is also outstanding - the lobster roll is to die for! my friends and i will be back - hope everyone else gives it a second chance!

I stopped in to Prime a few months ago and it was clear they had work to do. The food was excellent, but, as others have pointed out, service could be improved upon. I think this can be an issue for any restaurant trying to get on their feet.

Anyhow, I decided to give them another try over the weekend and was COMPLETELY blown away. I had their Signature Steak, a ribeye that was excellent. I wanted to flavor of the beef to shine on its own, but there were about 6 or 8 steak sauces to choose from, like chimichurri and mushroom glace, that I will be trying next time. My friend tried the lobster roll - it had a fantastic presentation and, frankly, tasted as good as it looked. Surprisingly good sushi, honestly some of the best in the area. Most importantly, the service was fantastic. Our server was super helpful about the menu and gave us great wine suggestions. We will be back.

Went there for dinner last night with a large party with no reservation. We were quickly seated and accommodated. We also are big wine drinkers and were able to take advantage of the half price wine list that they do every monday! everything from the sushi lobster roll and wedge salad to the bone in ribeye was the best!!!

PRIME IS JUST LIKE THE ARTICLE STATES! Great atmosphere, great service, and the best food on atlantic ave.

We went there last night for a birthday dinner..... Food was good. We ordered beets and feta salad, stuffed mushroom as appetizers, filet, new york strip, seabass and swordfish for dinner with mac n cheese, asparagus, and truffle mash and they all were delicious! BUT, the service was horrendous!!!! 3 watiers were supposed to be assigned to our table but yet, we had empty wine and water glasses for long period of time until you ask for it. Then you gotta wait another 10 minutes!!! Delivery of the food to the table was way too slow. You should not have to wait no more than 10-15 minutes between the appetizers and main course, if that, but we had to wait for long 45 minutes with empty glasses of beverages. That's just not acceptable at any restaurant, let alone at high-end one like Prime. Then when they boxed up our left overs, the stupid waiter put all the boxes in one bag even it was obvious that we were not alll under the same roof!!! Finally we complained to manager, and he comped our drinks and gave us a bottle of champagne for the birthday girl. ----- just a quick hint when/if you want ot complain, make sure you tell the manager that food was good and want to come back but the service was terrible, so this way the manager would feel obligated to compensate you in some shape or form. (well, you can't do it, if the food was bad)

We went Sunday to Prime and would never go back. The waiter was terrible. Someone in our party had a fly in her water and we told the waiter who could care less. We had to have the bus boy change it. Also they have a special menu but do not want you to order from it because they hide it. They get angry because you do not order any drinks so they charge you $4.00 for a cup of coffee and never offer you a refill. WE WILL NEVER GO BACK

We went this past weekend to Prime and had the worst time there. We will never go back again. The manager (which we found out is the owners son) is the rudest person on the planet. This place will not be in business very long if they keep him at the helm. It started out that all of our dishes came out cold we asked to speak to the manager and when he did arrive at our table (20 minutes later) he was very rude (like we were bothering him) we proceded to tell him that al our dishes came out cold and ask that they be remade or reheated. All he had to say to us was that (if you don't like it theirs the door and don't forget to pay your bill before you leave or I will call the police) thats when my husband told him that he was a local police officer and that he didn't care.... by the time we finished arguing with him we did not even get to eat any of our meals and we're so upset that we did leave without paying and left no tip. WE WILL NEVER GO BAKX THERE AGAIN AND WE WILL BE TELLING EVERYBODY WE KNOW TO NOT GO THERE FOR DINNER OR LUNCH!!!!!!!

this has the worst mangerment ever!!!!!!!!!!!!!!!!!!!! last night my friends were ther for happy hour and we asked tO have 0neOF THE car valididated the sooooo called manager said no for a crasppy 5.00 . he also told me i could not come back in his reat. i REPETE his rest . because i did not speak to him the right WaY.. MEAN WHILE I AM A PAYING COSTOMER BUT IN HIS EYES NOT ENOUGH. WE DID GO THERE VA FEW TIME BUT NEVER AGAIN IF THIS PLACE WANTS TO MAKE IT IT BETTER GET RID OF THE BAD MANITGERMENT IT HAS OR NEXT YEAR IT WILL BE VSOMEWTHIN G ELSE AS WE WHO SPEND OUR HARD EARNED MONEY ON WILL NOT BE THE SO CALLED MANAGER. WHAT AN STUPID PERSON HE IS AGAIN WE ARE TALKING 5.00 !!!!!!!!!!!!!! YOU THINK ABOUT IT I OWN A BUSINNESS THIS GUY WOULD BE MY MOST WORST NIGHTMARE!!! DEE HAMBERG

Very disappointing experience!The dinner itself was ok. My kids did not care for the lobster bisque, the Kobe skirt steak was good, the slow roasted seabass was also good, and the root beet salad with feta was great.The real disappointment came when I received the bill and noticed that they charged us $32 for water. We had specifically asked for regular water, but during the dinner several waiters came by and refilled glasses with water - apparently bottled water.I spoke to the manager who seemed uninterested in understanding the issue and then rudely just stated that we should pay. We paid, did not leave a tip, and we will never return again!

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